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Retail Customer Service

10 Courses Combo | CPD Accredited | Free PDF & Hard Copy Certificate included | Free Retake Exam | Lifetime Access


Training Express Ltd

Summary

Price
£49.99 inc VAT
Study method
Online
Duration
54 hours · Self-paced
Access to content
Lifetime access
Qualification
No formal qualification
CPD
100 CPD hours / points
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

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Overview

Unlock Your Potential and Land Your Dream Job with Our Retail Customer Service Online Training Course!

If you’ve ever considered working as a Retail Customer Service but felt like you lack the knowledge and skills to launch your career, this course might be what you want! The Retail Customer Service course will allow you to equip yourself with a solid foundation and develop more advanced skills on that foundation. Enrol today in this Retail Customer Service course to learn all the required knowledge and skills to pursue a rewarding career in the relative industry.

Courses included in this Retail Customer Service Bundle:

  • Course 01: Retail Customer Service – Level 3
  • Course 02: Retail Management Diploma
  • Course 03: Retail Sales Assistant and Personal Shopper
  • Course 04: CRM – Customer Relationship Management
  • Course 05: Visual Merchandising Diploma
  • Course 06: Career Development
  • Course 07: CV Writing
  • Course 08: Workplace Productivity
  • Course 09: Line Management
  • Course 10: Life Coaching and Career Counselling

Key Benefits

  • Accredited by CPD
  • Instant e-certificate
  • Fully online, interactive Retail Customer Service course
  • Self-paced learning and laptop, tablet, smartphone-friendly
  • 24/7 Learning Assistance

CPD

100 CPD hours / points
Accredited by CPD Quality Standards

Course media

Description

The Retail Customer Service course is for both beginners and those already working in the field. It covers gradually from basics to advanced concepts of being a successful Retail Customer Service. Anyone passionate about learning can take this course and develop skills and a portfolio to have a competitive edge in the job market. Also, upon completing our Retail Customer Service course, you will get a widely respected accreditation and a deeper knowledge of the topic.

Course Assessment

You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%.

Certificate

Once you’ve successfully completed your course, you will immediately be sent a digital certificate.

Who is this course for?

The Retail Customer Service training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees.

Requirements

There are no formal entry requirements for the course, with enrollment open to anyone!

Career path

Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Retail Customer Service training.

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FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.